Terms & Conditions

Services Provided

We offer a range of web design and development services, including but not limited to website creation, maintenance, hosting, and support. Specific details of the services provided will be outlined in a separate project agreement or contract.

Project Phases and Deliverables

Consultation and Proposal:

• Initial consultation to understand your requirements.
• Detailed proposal outlining the project’s scope, timeline, and cost.

Design Phase:

• Creation of initial design concepts based on your input.
• Revisions based on feedback (as specified in the project agreement).

Development Phase:

• Development of the website based on the approved design.
• Testing and quality assurance to ensure functionality across devices and browsers.

Delivery and Deployment:

• Final review and approval.
• Deployment of the website to the live environment.

Payment Terms

Payment Schedule:

• A 50% deposit of the total project cost is required before work begins.
• 25% of the total project cost is due upon approval of the design phase.
• The remaining 25% is due upon final delivery and deployment of the website.

Invoices:

• Invoices are due within 30 days of the invoice date unless otherwise specified in the contract.

Maintenance Services Billing:

• Initial Hourly Rate: The first hour of maintenance is billed in full, with additional time billed in 15-minute increments.
• Issue-Based Billing: Each maintenance issue is treated as a separate item on the invoice, with time and expenses tracked individually.
• Rates:
  • Weekdays: $50 per hour
  • Weekends and Holidays: $60 per hour

This structure ensures transparent billing for maintenance, with itemized invoices for each issue and clear accountability for time spent on each task.

Subscription Service for Hosting

We offer a fixed-term subscription for hosting services.

• Term and Renewal: The subscription is for one year and renews annually.
• Annual Fee: The fee is due in full at the start of each subscription term.
• Cancellation: To cancel, please provide written notice at least 30 days before the renewal date.

Late Payment Policy

Payment is due within 30 days of the invoice date unless otherwise specified in the contract. Any outstanding balances past 30 days are subject to the following late fees:

• Initial Late Fee: A late fee of 1.5% of the outstanding balance will be applied if payment is not received within 30 days.
• Monthly Late Fees: An additional 1.5% of the remaining unpaid balance will be charged monthly until the balance is paid in full.
• Suspension of Services: If the account remains overdue for 60 days, all ongoing services may be paused until the outstanding balance is settled. Clients will be notified prior to any suspension of services.

This late payment policy helps to ensure timely payments and continued access to services.