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Terms & Conditions

Thank you for choosing our web design and development services. These terms and conditions outline the rules and regulations for the use of our services. By engaging our services, you agree to comply with and be bound by the following terms and conditions.

Services Provided

We offer a range of web design and development services, including but not limited to website creation, maintenance, hosting, and support. Specific details of the services provided will be outlined in a separate project agreement or contract.

Project Phases and Deliverables

  1. Consultation and Proposal:
    • Initial consultation to understand your requirements.
    • A detailed proposal outlining the scope, timeline, and cost of the project.
  2. Design Phase:
    • Creation of initial design concepts based on your input.
    • Revisions based on feedback (as specified in the project agreement).
  3. Development Phase:
    • Development of the website based on the approved design.
    • Testing and quality assurance to ensure functionality across different devices and browsers.
  4. Delivery and Deployment:
    • Final review and approval.
    • Deployment of the website to the live environment.

Payment Terms

  1. Payment Schedule:
    • A deposit of 30% of the total project cost is required before work begins.
    • 40% of the total project cost is due upon approval of the design phase.
    • The remaining 30% is due upon final delivery and deployment of the website.
  2. Invoices:
    • Invoices are due within 30 days of the invoice date unless otherwise specified in the contract.
  3. Late Fees:
    • A late fee of 1.5% of the outstanding balance will be charged for each month the payment is overdue, with a minimum charge of $25.

Subscription Service for Hosting

We offer a fixed-term subscription for hosting services:

  • Term and Renewal: The subscription is for one year, pro-rated to May 1st.
  • Annual Fee: The fee is due in full at the start of the subscription term. If subscribing after May 1st, the fee will be pro-rated.
  • Cancellation: To cancel, please provide written notice at least 30 days before the renewal date.

Client Responsibilities

  1. Content Provision:
    • Clients are responsible for providing all content, including text, images, and any other materials, in a timely manner.
  2. Review and Approval:
    • Clients must review and approve all design and development work at specified stages of the project.
  3. Access and Cooperation:
    • Clients must provide necessary access to hosting and domain accounts, as well as cooperate fully to ensure the project progresses smoothly.

Confidentiality

Both parties agree to maintain the confidentiality of any proprietary information received during the course of the project.

Intellectual Property

  1. Ownership:
    • Upon full payment, clients will own the rights to the website and its content, except for any third-party components or licensed elements.
  2. Portfolio Use:
    • We reserve the right to display the completed project in our portfolio and promotional materials.

Termination

  1. By Client:
    • Clients may terminate the agreement at any time with written notice. Payments for work completed up to the termination date are non-refundable.
  2. By Us:
    • We reserve the right to terminate the agreement if the client fails to comply with the terms and conditions, including non-payment of fees.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our services. Our total liability shall not exceed the amount paid by the client for the services.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which our company is based. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Clients will be notified of any changes, and continued use of our services constitutes acceptance of the revised terms.

Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:

Offworld Web Services
437.248.6759
Hello@Offworld.ca

Thank you for choosing our web design and development services. We look forward to working with you.