Privacy Policy

1. Who We Are

Offworld Web Services ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services, headquartered in Toronto, Ontario, Canada.

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Contact Information: Name, email address, mailing address, and phone number.
• Business Information: Company name, job title, and project details.
• Payment Data: Billing address and payment method details (processed securely by third-party gateways).
• Technical Data: IP address, browser type, operating system, and website usage metrics collected automatically via cookies.

3. SMS Messaging & A2P Compliance A2P

When you opt-in to receive SMS messages from Offworld Web Services, we collect your phone number strictly for the purpose of sending you the communications you agreed to receive (such as project updates, support notifications, or marketing alerts).

4. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services.
• Process transactions and send related administrative information.
• Communicate with you, including responding to inquiries and providing customer support.
• Improve our website functionality and user experience.
• Comply with legal and regulatory obligations.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• Service Providers: We may share data with trusted third-party vendors who assist us in operating our business (e.g., hosting providers, payment processors), under strict confidentiality agreements.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as a business asset.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

7. Data Security

We implement commercially reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

8. Your Data Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.
• Opt-out of certain data processing activities.

To exercise these rights, please contact us using the information provided in Section 11.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to read the privacy policies of any site you visit.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date at the top. Your continued use of our services after any modifications indicates your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to our Privacy Officer:

• Company: Offworld Web Services
• Location: Toronto, Ontario, Canada
• Privacy Office Email: info@offworld.ca
• Phone: +1 437-248-6759