Privacy Policy
Last updated: August 29, 2026
1. Information We Collect
When you book a strategy call or contact us, we collect your name, email address, phone number, business type, and any details you share about your business challenges. We also collect standard analytics data such as pages visited and device information.
2. How We Use Your Information
We use your information to schedule and conduct your strategy call, communicate with you about our services, and improve our website and offerings. We never sell your personal information to third parties.
3. Booking & Calendar Data
When you book an appointment, your contact details and selected time are processed through our booking system to create and manage your appointment. You may receive confirmation and reminder communications related to your booking.
4. SMS Messaging & A2P 10DLC Compliance
Our services include 2-way SMS chat and reactivation campaigns that send text messages using Application-to-Person (A2P) messaging via 10-digit long code (10DLC) numbers registered with Canadian and U.S. wireless carriers. When you provide a mobile number, you consent to receive SMS messages for lead follow-up, booking confirmations, review requests, and reactivation outreach. Message frequency varies. Standard message and data rates may apply. You may opt out at any time by replying STOP to any message, and may request help by replying HELP. We do not share, sell, or rent mobile numbers to third parties for marketing purposes. We retain mobile numbers only as long as necessary to provide our services and comply with legal obligations.
5. Data Security
We take reasonable measures to protect your personal information using industry-standard security practices. However, no method of transmission over the internet is 100% secure.
6. Cookies
Our website may use cookies to improve your browsing experience and analyze website traffic. You can control cookies through your browser settings.
7. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at info@offworld.ca.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at info@offworld.ca or (437) 320-4165 Offworld Web Services, Toronto, Ontario.