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    Service 06

    Reviews Engine

    Automatically follow up with customers to collect feedback and earn more Google reviews.

    The Premise

    Your customers are already happy. Give them a reason to tell everyone else.

    Most businesses have happy customers who never think to leave a review. The problem isn't your service — it's that there's no consistent way to ask. Reviews Engine solves this by following up with customers automatically after every completed service. Instead of relying on staff to remember, the system sends a simple three-step sequence: ask for feedback, invite a Google review, and send a friendly final reminder. No chasing. No forgetting. Just a steady process that turns completed work into public reviews.

    Automated customer follow-ups, private feedback collection, and scheduled Google review requests — all running in the background.

    3 steps

    Automatic follow-up sequence

    Auto

    Runs after every service

    0

    Manual chasing required

    Why It Matters

    What Reviews Engine actually does for you.

    Follow-ups happen on their own

    After a service is done, the system reaches out to your customer automatically. No one on your team has to remember to ask — the follow-up runs in the background every single time.

    Catch problems before they go public

    Customers share private feedback first. If something went wrong, you hear about it directly and can make it right — instead of finding out through a bad review online.

    More Google reviews, earned the right way

    Happy customers get a clear, friendly invitation to share their experience on Google. Every customer receives the same sequence, so no opportunity slips through the cracks.

    Stops when the job is done

    Once a customer confirms they left a review, the remaining messages stop automatically. If they opt out, everything stops right away. No pestering, no awkward repeat asks.

    How It Works

    From idea to running.

    No black boxes. Here's exactly how we take Reviews Engine from a conversation to something working in your business.

    01

    Ask for feedback

    Right after the service is done, the customer gets a friendly message asking how everything went. They can share private feedback through a simple link, and you get an email with their response.

    02

    Invite a Google review

    Two days later, the customer receives a follow-up inviting them to share their experience on Google. Every customer gets this invitation, no matter what their private feedback said.

    03

    Send a final reminder

    Five days after the service, one last friendly thank-you and reminder goes out — only to customers who haven't confirmed a review or opted out. Then the sequence ends.

    What's Included

    Everything Reviews Engine ships with.

    Automated follow-up after every completed service

    Private customer feedback collection

    Automated Google review invitations

    Scheduled follow-up reminders

    Customer confirmation links to stop messages once a review is left

    Email notifications when private feedback is submitted

    FAQ

    Questions, answered.

    Still unsure? We'll cover the specifics on your free strategy call — no pressure, no pitch deck.

    It automates the process of following up with customers after a completed service. It collects private feedback and encourages customers to leave a Google review — so your happiest customers have an easy way to share their experience.

    Step one asks for feedback right after the service. Step two invites a Google review two days later. Step three sends a final friendly reminder five days after the service. Every customer gets the same sequence unless they confirm a review or opt out.

    No. Once it's set up, the system sends the scheduled messages on its own. You don't have to remember to follow up or chase anyone.

    You receive an email with their private feedback so you can reach out and make it right. The customer still receives the same Google review invitation sequence — negative feedback does not stop the invitation.

    Text message (SMS) is the main channel. Email is used as a backup when a mobile number isn't available.

    Yes. You can use Reviews Engine with the website you already have. Replacing your current website is not required.

    Ready to put Reviews Engine to work?

    Book a free 30-minute strategy call. We'll audit your current setup and show you exactly where this fits — no obligation.

    Book Your Free Call

    No contracts. No tech headaches. Done completely for you.